Enter your account credentials carefully and keep them private. A genuine sign-in page should use a secure connection; a padlock alone, however, does not guarantee that a page belongs to the intended operator.
How do I log in securely?
Use a trusted route to the login and read the address carefully before entering your details. Lookalike pages can use similar spelling or links in unsolicited messages to capture passwords.
A unique password helps protect your account if another service suffers a data breach. Avoid signing in on a shared device, and sign out when you finish using one.
What should I do if my login fails?
Start with the credentials and the error message, then work through your device and connection. Avoid repeated guesses if you cannot remember your password.
- 1Re-enter your credentials carefully, including capital letters.
- 2Use the account recovery option if you have forgotten your password.
- 3Close and reopen the browser or app.
- 4Try another browser or a stable connection.
- 5Keep the error message to help explain the problem.
Browser extensions, saved passwords and outdated software can interfere with sign-in. A private browsing window can help you work out whether stored browser data is part of the problem.
Why might account access be restricted?
Identity verification, location rules and security concerns can affect access to an online gambling account. The cause depends on the account and the message shown when you try to sign in.
Verification generally involves matching account details to identity documents. Location controls can depend on your device providing an accurate location, so a VPN or disabled location setting can interfere with that process.
An account may also be restricted after suspicious activity or a safer-gambling exclusion. Do not create another account to get around a restriction.
How do I contact support about a login problem?
Party Casino offers two support channels:
- Email - General Enquires
- Phone - Toll Free Numbers
Describe the error, the device you used and when the problem occurred. Never share your password or a one-time security code when explaining an issue.
Can I log in on my phone?
Party Casino has an Android app in Google Play and an iOS app in the App Store.
Keep your phone’s operating system current and lock the device when you are not using it. On a shared phone, avoid saving account credentials where another person can access them.
What can I play after signing in?
Party Casino has 10 or more game categories, including New, Live Casino and Jackpot Slots. Live casino games are offered in Canada.
There are 17 or more providers, including Playtech, Yggdrasil Gaming and Microgaming.
